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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.Key Responsibilities:Provide personalized service to customers,...
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.Key ResponsibilitiesProvide personalized service to customers,...
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.Key Responsibilities:Provide personalized service to customers,...
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.Key ResponsibilitiesProvide personalized service to customers,...
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob Title: Personal Banking AssociateWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch office, you will be responsible for establishing and maintaining impactful relationships with our customers, guiding them to the appropriate staff member for resolving their financial queries and...
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Personal Banking Associate
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob Title: Personal Banking AssociateWe are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch office, you will be responsible for establishing and maintaining impactful relationships with our customers, guiding them to the appropriate staff member for resolving their financial queries and...
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Personal Banking Associate
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized banking services to customers, including account opening, loan applications, and...
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Personal Banking Associate
4 weeks ago
Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized banking services to customers, including account opening, loan applications, and...
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Personal Banking Associate
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Personal Banking Associate
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Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled Personal Banking Associate to join our team. As a key member of our branch office, you will be responsible for establishing and maintaining impactful relationships with our customers.Key ResponsibilitiesEngage customers in day-to-day advice needs, service transactions, digital education, and customer problem...
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Personal Banking Associate
1 month ago
Montreal, Quebec, Canada BMO Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesCollaborate with...
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Personal Banking Associate
4 weeks ago
Montreal, Quebec, Canada BMO Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key ResponsibilitiesCollaborate with...
Personal Banking Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Associate. In this role, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their interests.
Key Responsibilities- Collaborate with BMO partners to identify referral opportunities that grow the customer's relationship with BMO beyond personal banking.
- Welcome and guide customers as they enter the branch lobby, offering advice and guidance on available digital and self-serve options to make banking easy, simple, and fast.
- Conduct client conversations about banking services to recommend alternative channels and provide personal banking and investment advice.
- Meet customer transaction-based needs with seamless execution.
- Review customer profiles and engage in needs-based conversations to identify potential opportunities and address everyday banking plans and credit card needs.
- Contribute to meeting branch business results and the customer experience.
- Support operational activities, such as inventory management, escalated service requests, and following up on customer applications.
- Act as a key member of a collaborative and versatile branch and market team.
- Proactively seek opportunities to improve the overall branch customer experience.
- Typically between 1 – 2 years of relevant experience and/or certification in a related field of study.
- Registration to sell investment products completed or in progress (must be completed within 12 months) – as appropriate for the jurisdiction.
- Confident and experienced in the use of social media, tablets, smartphones, online tools, and applications.
- Some experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
