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Shift Supervisor

2 months ago

Ottawa, Ontario, Canada KFCTaco BellPizza Hut Full time
About the Role

We are seeking a highly skilled and experienced Shift Supervisor to join our team at KFC. As a Shift Supervisor, you will be responsible for leading a team of staff members and ensuring that our high standards of customer service and food quality are met.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and train staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
    • Provide guidance and support to staff members to help them resolve customer complaints and concerns.
  • Operational Management
    • Establish and implement efficient work schedules to meet business needs.
    • Monitor and control inventory levels to ensure that we have the necessary stock to meet customer demand.
  • Customer Service
    • Ensure that all customers receive a high level of service and that their complaints and concerns are addressed promptly and professionally.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a supervisory or management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work under pressure and make decisions quickly.
    • Strong problem-solving and analytical skills.
Work Environment

As a Shift Supervisor at KFC, you will work in a fast-paced environment where you will be required to multitask and prioritize tasks effectively. You will be working in a team environment and will be expected to communicate effectively with colleagues and management.

Benefits
  • Health and Wellness
    • Dental plan.
    • Health care plan.
  • Work Arrangements
    • Permanent full-time position.
    • 32 hours per week.