Sales Associate

1 month ago


Toronto, Ontario, Canada Cartier Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Cartier. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales targets.

Key Responsibilities
  • Provide outstanding customer service, ensuring that each client receives a personalized and exceptional experience.
  • Maintain a high level of product knowledge, including timepiece movements and luxury goods.
  • Meet and exceed sales targets, as directed by management.
  • Assist with daily boutique operations, including set-up and breakdown, merchandising, and inventory management.
  • Participate in daily and annual inventories and cycle counts to ensure accuracy and compliance.
  • Support special projects, as needed, including price changes and back-office responsibilities.
Requirements
  • College degree preferred.
  • 2-5 years of previous experience in luxury retail, service, or hospitality environment.
  • General knowledge of timepiece movements.
  • Ability to work in a fast-paced retail store environment.
  • Computer and internet savvy.
  • MS Office experience required, SAP knowledge preferred.
Personal Skills/Abilities
  • Excellent interpersonal and communication skills.
  • Strong understanding of customer service needs and customer priorities.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Self-starter with team-player approach.
  • Must be available to work retail hours, including weekends, and to travel for trainings, client events, and conferences.

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