Retail Operations Manager

3 days ago


Hamilton, Ontario, Canada CANADIAN TIRE GAS BAR Full time
Job Description

We are seeking an experienced Retail Operations Manager to lead our team at Canadian Tire Gas Bar. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Responsibilities
  • Operations Management
    • Direct and control daily operations, including managing staff and assigning duties
    • Plan and organize daily operations to maximize efficiency and productivity
  • Customer Service
    • Ensure that all customers receive excellent service, resolving any issues promptly and professionally
  • Sales and Revenue Growth
    • Determine merchandise and services to be sold, aligning with market trends and consumer demand
    • Develop and implement marketing strategies to drive sales growth
  • Staff Management
    • Recruit, hire, and supervise staff, ensuring they have the necessary skills and training to perform their duties
  • Inventory Management
    • Monitor inventory levels, ensuring that stock is maintained at optimal levels
  • Financial Management
    • Plan budgets and monitor revenues and expenses, identifying areas for cost savings and efficiency improvements
Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in retail operations management
  • Excellent communication and leadership skills
  • Able to work under pressure and meet deadlines
Working Conditions

This is a full-time position, working 42.5 hours per week. The ideal candidate will be able to work in a fast-paced environment, standing for extended periods, and must be able to lift up to 25 pounds.

Salary

The salary for this position is approximately $65,000 - $85,000 per year, depending on experience and qualifications.



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