Senior Retail Operations Manager

3 days ago


Hamilton, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

About the Company

Spencer Gifts - Spirit Halloween is a leading retailer of seasonal and pop culture merchandise, dedicated to providing an exceptional guest experience.

About the Role

The Senior Retail Operations Manager plays a critical role in driving sales and profitability by developing high-performing teams and implementing effective store operations.

Key Responsibilities

  • Lead and develop a team of retail professionals to achieve sales goals and exceed customer expectations.
  • Collaborate with Store Managers to implement visual merchandising standards and drive sales growth.
  • Monitor and analyze store performance data to inform operational decisions.
  • Develop and execute strategies to minimize shrinkage and control expenses.
  • Partner with the training team to deliver comprehensive onboarding and ongoing development programs for retail staff.

Requirements

  • Minimum 2 years of retail management experience, preferably in a similar industry.
  • Proven track record of driving sales growth and improving operational efficiency.
  • Excellent leadership and communication skills, with the ability to inspire and motivate high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

Benefits

  • Ongoing training and development opportunities.
  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
  • A dynamic and supportive work environment.

PI253185608



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