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Visual Retail Operations Manager

4 weeks ago

Hamilton, Ontario, Canada Krystal Vision Optical Inc. Full time
Job Description:

We are seeking a skilled Visual Retail Operations Manager to join our team at Krystal Vision Optical Inc.

About the Role:
  • This is a full-time position responsible for overseeing the daily operations of our retail stores, ensuring exceptional customer service and sales results.
  • The successful candidate will have previous experience in a supervisory role within a retail environment, with a proven track record of achieving sales targets and managing staff.
Key Responsibilities:
  • Supervise and mentor a team of sales staff to ensure they meet sales targets and provide excellent customer service.
  • Assign tasks and duties to sales staff, including visual merchandising, stock management, and customer engagement.
  • Hire, train, and develop sales staff to ensure they have the necessary skills to succeed in their roles.
  • Analyze sales data to identify trends and opportunities for growth, and develop strategies to increase sales.
  • Maintain a clean and organized store environment, adhering to company standards and health and safety regulations.
  • Ensure all sales staff are aware of and adhere to company policies and procedures.
Requirements:
  • A minimum of 1 year's experience in a supervisory role within a retail environment.
  • Proven ability to achieve sales targets and manage staff.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Familiarity with visual merchandising and stock management practices.
Benefits:
  • A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Ongoing training and development opportunities to help you grow in your career.
Location:

Our retail stores are located in major shopping centers across the city.