Lead Team Coordinator for Guest Services

2 weeks ago


St Catharines, Ontario, Canada Comfort Inn-St. Catharines Full time
Job Description

We are seeking a highly skilled and organized individual to join our team as a Lead Team Coordinator for Guest Services at Comfort Inn-St. Catharines.

Key Responsibilities
  • Perform same duties as workers supervised, ensuring seamless operation of guest services.
  • Assist clients/guests with special needs, providing exceptional customer service.
  • Co-ordinate, assign and review work to optimize efficiency and productivity.
  • Hire and train staff in job duties, safety procedures and company policies, promoting a culture of excellence.
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to support the smooth operation of guest services.
Supervision and Work Environment

The ideal candidate will have experience supervising 3-4 people and working in a fast-paced environment with tight deadlines.

Required Skills and Qualifications
  • Criminal record check required.
  • Strong attention to detail and organizational skills.
  • Ability to work under pressure and meet deadlines.
  • Permanent position, 37.5 to 44 hours per week.
  • Work Language: English.
Compensation and Benefits

We offer a competitive salary range of $50,000 - $65,000 per year, depending on experience.


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