Food Service Team Lead

3 weeks ago


St Catharines, Ontario, Canada THE ROLLIN PIZZA Full time
Restaurant Supervisor Role at THE ROLLIN PIZZA

The ideal candidate will possess a Secondary (high) school graduation certificate and a minimum of 1 year to less than 2 years of experience in a related field.

Key Responsibilities
  • Establish effective methods to meet work schedules and ensure seamless day-to-day operations.
  • Supervise and coordinate the activities of a team of staff who prepare and portion food, fostering a productive and efficient work environment.
  • Train staff on job duties, sanitation, and safety procedures, emphasizing the importance of quality control and customer satisfaction.
  • Monitor and address customer complaints or concerns in a timely and professional manner, ensuring a positive dining experience.
  • Prepare and submit reports to management, highlighting areas of success and opportunities for improvement.
  • Supervise and check the assembly of trays and delivery of food trolleys, guaranteeing timely and accurate service.
Supervision and Work Environment
  • Lead a team of 3-4 people, providing guidance and support to ensure the success of the team.
  • Work in a fast-paced environment, managing multiple tasks and responsibilities while maintaining composure under pressure.


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