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Food Service Team Lead

2 months ago

Invermere, British Columbia, Canada Rocky River Grill LTD Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Rocky River Grill LTD. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service in our restaurant.

Key Responsibilities
  • Leadership and Training
    • Train and supervise staff in job duties, sanitation, and safety procedures
    • Develop and implement effective training programs to enhance staff performance
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards
    • Address customer complaints and concerns in a professional and courteous manner
  • Operations and Administration
    • Establish and manage work schedules to meet business needs
    • Prepare and submit reports on sales, customer feedback, and staff performance
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a similar role
  • Work Environment
    • Fast-paced restaurant environment
    • Ability to work under pressure and meet tight deadlines
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Ability to work effectively in a team environment
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development