Banking Advisor
4 weeks ago
We are seeking a highly motivated and customer-focused Banking Advisor to join our team at NBC. As a Banking Advisor, you will be responsible for providing exceptional customer service and support to our clients, helping them achieve their financial goals and objectives.
Key Responsibilities:
- Greet clients and answer questions in a friendly and professional manner.
- Help clients use our banking applications and ABMs, ensuring they have a seamless and efficient experience.
- Listen actively to clients' needs and resolve situations that may be complex, providing solutions and advice when necessary.
- Give advice and offer transaction solutions for Personal Banking clients, building lasting business relationships.
- Ensure client satisfaction and engagement, referring clients to specialist colleagues when needed.
- Adhere to compliance and risk management rules, ensuring a safe and secure environment for clients.
About the Team:
You will be part of a dynamic and supportive team, working with experts in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, working together to ensure our clients reach their goals and colleagues do what they love.
Requirements:
- Hold a college diploma (DEC) or equivalent.
- Customer service experience, inclusive attitude, and openness to diversity.
- Positive attitude and empathy for clients.
- Interest in technology and skilled in sharing knowledge.
- Ability to adapt to different situations.
What We Offer:
- Competitive compensation and a wide range of flexible benefits to promote your wellbeing and that of your family.
- Opportunities to get involved in community initiatives and make a positive impact on people's lives.
- A barrier-free workplace that is accessible to all employees.
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