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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at The Bombay Restaurant. As a Restaurant Manager, you will be responsible for the overall operation of the restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities- Financial Management
- Balance cash and complete balance sheets, cash reports, and related forms.
- Manage inventory and supplies to minimize waste and optimize profitability.
- Staff Supervision
- Supervise a team of 5-10 staff members, providing guidance and support to ensure excellent customer service.
- Conduct performance reviews and provide feedback to staff members.
- Customer Service
- Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner.
- Ensure that all customer interactions are positive and memorable.
- Operations Management
- Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
- Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
- Marketing and Sales
- Negotiate arrangements with suppliers for food and other supplies.
- Negotiate with clients for catering or use of facilities.
- Human Resources
- Recruit, train, and develop staff members to ensure that they have the skills and knowledge required to provide excellent customer service.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 3 years to less than 5 years of experience in a restaurant management role.
- Language
- Fluent in English.
- Work Environment
- Fast-paced environment with high pressure to meet customer demands.
- Personal Suitability
- Dependable, efficient interpersonal skills, reliability, and a team player attitude.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
