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Dental Assistant/Office Coordinator

2 months ago


Cobourg, Ontario, Canada dentalcorp Canada Full time
About Us

We are a leading dental services organization in Canada, dedicated to providing high-quality patient care and exceptional service. Our team of experienced dentists and staff are committed to making every patient visit a positive and comfortable experience.

Job Summary

We are seeking a highly skilled and organized Dental Assistant/Office Coordinator to join our team at Spring St. Dental. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dentists and staff.

Responsibilities
  • Provide clinical chairside assisting duties, including knowledge of instrumentation
  • Establish strong patient relationships while maintaining ethical professional behavior
  • Prepare treatment rooms in accordance with infection control and practice protocols for each patient
  • Thoroughly understand practice health and safety requirements
  • Sterilization duties, including thorough understanding of practice health and safety requirements
  • Greet and assist patients as they arrive, ensuring a lasting positive impression
  • Responsible for optimizing the appointment schedule, ensuring the day is full with limited gaps
  • Effectively manage recall systems and accurately maintain patient databases
  • Manage patient calls and inquiries about appointments, confirmations, amendments, and cancellations
  • Process referral letters and other patient correspondence upon receipt from providers; manage and file all patient records and charts
Requirements
  • HARP Certification required
  • NDAEB Certification highly preferred
  • 1+ year(s) of prior administrative experience required
  • 1+ year(s) of prior dental assisting experience required
What We Offer
  • Competitive compensation
  • Total rewards package offering discounts on services and activities
  • Employee and Family Assistance Program (EFAP) for confidential, short-term counseling and advisory services
  • Career development opportunities for growth and evolution as a dental professional
  • Access to modernized technology for optimal patient care