Cybersecurity Triage Specialist
3 weeks ago
We are seeking a highly skilled Cybersecurity Triage Specialist to join our team at Arctic Wolf. As a key member of our security operations center, you will play a critical role in assessing and responding to security incidents, ensuring the confidentiality, integrity, and availability of our business information.
Key Responsibilities- Triaging inbound security data and communications to identify potential security incidents
- Collaborating with senior security personnel to dispatch security incidents and escalate as needed
- Applying playbook-driven solutions to resolve customer requests and initiate incident investigations
- Providing strong communication skills to interact with various stakeholders and personalities
- Staying up-to-date with industry trends and best practices to continuously improve job performance and efficiency
- 1+ years of industry experience or equivalent training in helpdesk, system administration, network security, or cybersecurity roles
- Basic technical understanding in three (3) of the following areas: networking, perimeter security, authentication, IaaS, endpoint security, or SaaS
- Participation in CTFs, home labs, or THM/HTB/Immersive Labs is highly desirable
- Demonstrable writing, speaking, and customer service skills
- A willingness to learn and continuous self-improvement
- A four-year degree in cybersecurity or technology is a plus
- Cybersecurity-related certifications are highly desirable
At Arctic Wolf, we're committed to fostering a collaborative and productive work environment that welcomes diversity, inclusivity, and innovation. We've been recognized as one of the 50 Most Innovative Companies in the world and have received consecutive awards for being a Top Workplace USA and Best Places to Work. Our values include delighting our customers, embracing diversity and inclusion, and protecting people's and organizations' sensitive data.
What We Offer- Equity for all employees
- Bonus or commission pay based on role
- Flexible time off, paid volunteer days, and paid parental leave
- 401k match
- Medical, dental, and vision insurance
- Health Savings and Flexible Spending Agreement
- Voluntary Legal Insurance
- Training and career development programs
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