Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Subway Sandwiches. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities:- Leadership and Management: Lead and manage a team of restaurant staff, providing guidance and support to ensure that our customers receive excellent service.
- Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining a clean and safe environment.
- Customer Service: Ensure that our customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
- Marketing and Sales: Develop and implement marketing and sales strategies to drive sales and increase customer loyalty.
- Financial Management: Manage the financial aspects of the restaurant, including budgeting, forecasting, and controlling costs.
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years of experience in a restaurant management role.
- Skills: Excellent leadership and management skills, strong communication and interpersonal skills, ability to work in a fast-paced environment, and a strong attention to detail.
The Restaurant Manager will work in a fast-paced environment, with a large workload and tight deadlines. The position requires the ability to work independently and as part of a team, with a strong focus on customer service and satisfaction.
Personal Suitability:- Accurate: Ability to accurately manage inventory, control costs, and maintain a clean and safe environment.
- Client Focus: Strong focus on customer service and satisfaction.
- Dependability: Ability to work independently and as part of a team, with a strong focus on reliability and dependability.
- Efficient Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and suppliers.
- Excellent Oral Communication: Strong oral communication skills, with the ability to effectively communicate with staff, customers, and suppliers.
- Excellent Written Communication: Strong written communication skills, with the ability to effectively communicate through email, reports, and other written documents.
- Flexibility: Ability to work in a fast-paced environment, with a large workload and tight deadlines.
- Organized: Strong organizational skills, with the ability to prioritize tasks and manage time effectively.
- Reliability: Ability to work independently and as part of a team, with a strong focus on reliability and dependability.
- Team Player: Strong team player skills, with the ability to work effectively with staff, customers, and suppliers.
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