Fraud Risk Management Lead

2 days ago


Canada Manitoba Public Insurance Full time

At Manitoba Public Insurance, we are seeking a skilled Fraud Risk Management Lead to join our team.

About the Role

This exciting opportunity involves defining and developing the vision and strategy for reducing the corporation's exposure to financial risk as a result of fraud, negligence, or suspicious claims activity.

You will oversee the administration, organization, planning, case management, and investigative functions of the Special Investigation Unit department and provide operational direction in the investigation of suspicious claims and claims involving subrogation rights.

Key Responsibilities
  • Investigation Leadership: Manage the daily operations and ensure the effective and efficient investigation of claims.
  • Data-Driven Decision Making: Make informed decisions to measure the performance of the department, triage priorities, and allocate resources to optimize service.
  • Strategic Initiatives: Lead strategic and operational initiatives that impact claims referrals and operational processes for SIU. Provide advice and direction on policy and applicable law enforcement.
  • Criminal Charges Coordination: Participate as a member of the Corporate Claims Evaluation Committee (CCEC) and coordinate activities with the provincial Crown Attorney and police departments.
  • Team Management: Supervise, coach, and conduct performance management evaluation for direct reports. Foster a high-performance culture consistent with corporate vision, values, and leading practices.
Requirements
  • Education: Degree in management, criminology, law enforcement, or other related field.
  • Experience: Eight years of experience in investigations with strong interviewing skills, particularly in the fields of fraud, theft, and arson, including five years in a management or supervisory role.
  • Skillset: Completion of specialized investigation training and experience in an insurance company is an asset.
Compensation

The estimated salary for this position is $120,000 - $150,000 per annum, depending on qualifications and experience.


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