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Food Service Team Lead

1 month ago

Fort Saskatchewan, Alberta, Canada Wok Box Full time

We are seeking a skilled Food Service Supervisor to join our team at Wok Box. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our food service.

Key Responsibilities
  • Establish efficient work schedules to meet the demands of our fast-paced kitchen environment.
  • Requisition food and kitchen supplies to maintain high-quality standards.
  • Supervise and coordinate the activities of our kitchen staff to ensure seamless food preparation and service.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements to ensure efficient meal preparation.
  • Ensure food and service meet quality control standards by maintaining high-quality standards.
  • Address customer complaints in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports to management to ensure transparency and accountability.
Work Environment

As a Food Service Supervisor at Wok Box, you will work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods, bend, crouch, and kneel to perform tasks. You will also be required to maintain attention to detail to ensure high-quality standards.

Requirements
  • Secondary (high) school graduation certificate or equivalent.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills to effectively interact with staff and customers.
  • Ability to work under pressure in a fast-paced environment.
  • Flexibility to adapt to changing circumstances and priorities.
  • Dependability to ensure timely completion of tasks and responsibilities.