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Product Owner

1 month ago

Old Toronto, Ontario, Canada Action Full time
Job Title: Product Owner - US Deposit Products

At Scotiabank, we are seeking a highly skilled Product Owner to join our Global Transaction Banking team. As a Product Owner, you will be responsible for establishing the US Deposit Products on the new US DDA core banking platform, driving revenue growth, customer profitability, and increased market share of business deposits in the US.

Key Responsibilities:
  • Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Support the Director – US Business Deposit Products, the Product Owner(s), Sales teams, partner teams, and the leadership team by leading and managing the end-to-end implementation of the products and the related process framework for the US deposit products and related services.
  • Develop a strategic vision and tactical roadmap for the implementation of the US deposit products in collaboration with all stakeholder teams.
  • Ensure that the products and processes being established are duly benchmarked with competitor offerings and the overall US banking industry/market.
  • Ensure all products are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required.
  • Define and execute customer journeys, user stories, acceptance criteria, test cases, etc. to build out the required products and processes on the new US core banking platform.
  • Document and duly socialize any customizations, enhancements, configurations, and gaps in the vendor offering, and develop action plans to ensure they are resolved.
  • Review and approve development work before releasing into production.
  • Work with the Technology team, System Integrator, and the vendor to manage (and subsequently deliver) a backlog of clearly defined and prioritized features and capabilities.
  • Collaborate with SMEs to develop implementation and change management plans.
  • Manage partner, business line, Technology, Sales, and vendor relationships for the portfolio.
  • Partner with GTB Product Managers, other partners, and stakeholders to deliver the foundational capabilities and features on the new US core banking platform.
  • Collaborate with Product, Technology, Sales, Pricing, AML, Risk, and Compliance teams to articulate the product vision, including the customer impacts, business/stakeholder value, etc.
  • Understand the voice of the customer, front-line, and bank-end staff to enhance the offering.
  • Understand how the bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Build a high-performance environment by fostering an inclusive work environment and managing succession and development planning for the team.
  • Adhere to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.
Requirements:
  • 7+ years of business banking in product management or Product Owner roles.
  • Experience in leading and owning implementation of banking products from a business perspective is essential.
  • Thorough knowledge of the Business Financial Services marketplace and solid understanding of deposit products/services, associated banking applications, and processes.
  • Knowledge of US-domiciled business deposit products is an asset.
  • Highly developed relationship management skills to effectively manage relationships across the Bank, partners, and external vendors.
  • Thorough knowledge of the Bank's policies and procedures and their relationships within the Bank.
Work Arrangement:
  • Located at our Toronto office(s).
  • Hybrid work environment with the expectation to be in office 3-4 times a week or as needed.