Diagnostic Imaging Booking Coordinator

2 weeks ago


Toronto, Ontario, Canada North York General Hospital Full time

Job Summary

The North York General Hospital is seeking a highly organized and detail-oriented individual to join our Diagnostic Imaging team as a Booking Clerk. In this role, you will be responsible for booking patient appointments, registering patients for Medical Imaging, and ensuring that all relevant information is obtained and communicated effectively.

Key Responsibilities

  • Record all requests for bookings and assign times where applicable
  • Ensure all relevant information regarding bookings is obtained
  • Communicate effectively with appropriate areas re: bookings and the transporting of patients
  • Direct patient to change area and instruct patients of any immediate preparation needed (i.e., oral contrast, water intake, etc.) and notify appropriate staff members once patient is properly prepared for exam
  • Prioritize numerous telephone lines from units and/or outside physician inquiries
  • Be responsible for the preparation and distribution of daily lists as required, ensure efficient fax transmissions of medical health records are completed including troubleshooting and distribution of reports by fax in physicians mailboxes
  • Greet patients in a professional and pleasant manner upon registration to the hospital in order to collect and document relevant information
  • Update patient information as necessary
  • Have accurate data entry and typing skills (minimum 30 w.p.m.)
  • Have working knowledge and experience with Cerner registration, Cerner scheduling and Microsoft Word
  • Have knowledge of Medical terminology
  • Perform other duties as required

Requirements

  • OSSD or equivalent
  • Working knowledge and experience with Cerner registration, Cerner scheduling and Microsoft Word, preferred
  • Minimum of one year experience in an office environment – preferably in a Department of Medical Imaging
  • Bilingualism in French/English an asset

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, contributing to the delivery of high-quality patient care. We offer a competitive total compensation package, including pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.



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