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Diagnostic Imaging Booking Clerk

2 months ago

Toronto, Ontario, Canada North York General Hospital Full time

Job Summary

The Diagnostic Imaging Booking Clerk will be responsible for booking patient appointments and registering patients for Medical Imaging in a confidential, sensitive, and professional manner. This role requires effective written and spoken communication skills to communicate with colleagues, staff, volunteers, and families.

Key Responsibilities

  • Record all requests for bookings and assign times where applicable
  • Ensure all relevant information regarding bookings is obtained
  • Communicate effectively with appropriate areas regarding bookings and the transporting of patients
  • Direct patients to change areas and instruct patients of any immediate preparation needed
  • Prioritize numerous telephone lines from units and/or outside physician inquiries
  • Prepare and distribute daily lists as required, ensure efficient fax transmissions of medical health records are completed
  • Greet patients in a professional and pleasant manner upon registration to the hospital
  • Update patient information as necessary
  • Have accurate data entry and typing skills (minimum 30 w.p.m.)
  • Have working knowledge and experience with Cerner registration, Cerner scheduling, and Microsoft Word
  • Have knowledge of Medical terminology

Requirements

  • OSSD or equivalent
  • Working knowledge and experience with Cerner registration, Cerner scheduling, and Microsoft Word, preferred
  • Minimum of one year experience in an office environment – preferably in a Department of Medical Imaging
  • Bilingualism in French/English an asset

What We Offer

Working at North York General Hospital means working with a dynamic team of healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Full-Time Regular position, with 8-hour shifts, days, evenings, and night shifts, including weekends in the Diagnostic Imaging Unit. We offer a highly competitive total compensation package that includes benefits, pension, and vacation.