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Executive Hotel Manager
2 months ago
Job Summary:
The General Manager is responsible for the overall success of the hotel, overseeing all aspects of operations, including guest relations, sales, housekeeping, maintenance, and financial management. This is a leadership role that requires a strong focus on customer satisfaction, revenue growth, and team development.
Key Responsibilities:
- Hotel Operations: Manage all aspects of hotel operations, including guest relations, front desk, sales, housekeeping, maintenance, and product quality.
- Financial Management: Oversee the hotel's financial performance, including budgeting, forecasting, yield management, and revenue growth.
- Team Development: Lead and develop a high-performing team, focusing on employee engagement, training, and retention.
- Customer Satisfaction: Ensure exceptional customer experiences, exceeding guest expectations and driving loyalty.
- Strategic Planning: Develop and implement strategic plans to drive revenue growth, improve operational efficiency, and enhance the hotel's reputation.
Requirements:
- Leadership Experience: Proven track record of leadership experience in the hospitality industry, with a focus on hotel operations and management.
- Financial Management: Strong financial management skills, including budgeting, forecasting, and revenue management.
- Team Development: Ability to lead and develop a high-performing team, with a focus on employee engagement, training, and retention.
- Customer Focus: Strong customer focus, with a proven track record of delivering exceptional customer experiences.
- Strategic Thinking: Ability to develop and implement strategic plans to drive revenue growth, improve operational efficiency, and enhance the hotel's reputation.
What We Offer:
InnVest Hotels is an inclusive employer, committed to providing a positive and supportive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
