Customer Service Representative
4 days ago
We are seeking a highly organized and efficient individual to join our team as a Receptionist at Genconian's Transport Inc. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients and staff.
Key Responsibilities- Greeting and Directing Clients
The Receptionist will be the first point of contact for our clients and will be responsible for greeting them in a professional and friendly manner, directing them to the relevant contacts or service areas.
Providing Information and AssistanceThe Receptionist will provide basic information to clients and the public, including answering questions and providing directions.
Processing Information and OrdersThe Receptionist will obtain and process information required to provide customer service, including taking orders for office supplies and processing payments.
Record Keeping and SchedulingThe Receptionist will maintain accurate and up-to-date records and logs, including scheduling and confirming appointments.
Administrative SupportThe Receptionist will provide administrative support to the team, including performing clerical duties such as filing and sorting mail, and answering telephone calls and relaying messages.
Calculations and BillingThe Receptionist will calculate billing charges and provide directory assistance to clients.
Personal Suitability- Interpersonal Skills
The successful candidate will possess efficient interpersonal skills, excellent oral and written communication skills, and be organized and reliable.
Ability to MultitaskThe Receptionist will be able to multitask and prioritize tasks to meet the needs of the team and clients.
Work EnvironmentThe Receptionist will work in a fast-paced office environment, with a 30-40 hour workweek.
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Customer Service Representative
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