Customer Service Representative

3 weeks ago


Airdrie, Canada Airdrie Air Ltd. Full time

Customer Service Representative (CSR)

Are you a problem-solving superstar with excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same? We have an exciting opportunity for you to join our team as a Customer Service Representative at Airdrie Air Ltd. Heating and Air-Conditioning

**About Us**:
Airdrie Air Ltd. Heating and Air-Conditioning Company is a leading provider of HVAC (Heating, Ventilation, and Air Conditioning) services. With over 20 years of experience, we have built a reputation for excellence in our industry. As a customer-centric company, we are committed to delivering exceptional service to our clients and ensuring their comfort all year round.

**Position Overview**:
As a Customer Service Representative, you will play a crucial role in our team by providing top-notch customer service and support. Your primary responsibilities will include:
**Answering Phone Calls**:Serve as the first point of contact for our valued customers. Handle incoming calls professionally, address inquiries, and provide accurate information about our services, pricing, and scheduling.

**Staging Jobs**:Coordinate with our technicians to schedule and stage jobs efficiently. Ensure that all necessary equipment and materials are readily available to maximize productivity and minimize downtime.

**Looking After Customers**: Build strong relationships with our customers by actively listening to their concerns, resolving issues, and following up on service requests. Provide updates on job progress, offer maintenance tips, and ensure complete customer satisfaction.

**Fluctuating Temperature Demand**: Adapt to the changing demands of our industry, which fluctuate with temperature variations. Be prepared to handle high call volumes during peak seasons and provide exceptional service even under pressure.

**Qualifications**:
To succeed in this role, you should possess the following qualifications:
**Excellent Communication Skills**: Strong verbal and written communication skills are essential to effectively interact with customers and team members.

**Customer Service Experience**: Previous experience in a customer service role is preferred. Experience in the HVAC industry would be a bonus

**Time Management and multitasking**:Ability to prioritize tasks, manage multiple projects simultaneously, and work efficiently in a fast-paced environment.

**Problem-Solving Abilities**: Proven problem-solving skills to address customer concerns and find appropriate solutions.

**Team Player**: Collaborative mindset with the ability to work well within a team and build relationships with colleagues.

**How to Apply**:
Wage: $18-$21 to start.

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- Do you currently live in Alberta?

**Experience**:

- CSR: 3 years (required)

**Language**:

- English (required)

Work Location: In person



  • Airdrie, Canada Crystal Glass Canada Ltd. Full time

    _**CRYSTAL GLASS is currently recruiting for a Full Time Seasonal position; Customer Service Representative for our Airdrie, AB location.**_ **Responsibilities**: - assisting customers with inquires, booking appointments and taking payments for services provided - working in team environment with manager and installers - Answering customer inquiries on the...


  • Airdrie, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?We are looking for a Customer Service Representative (CSR) for our Airdrie , AB Location. We have Full-Time and Part-Time, Seasonal positions available. WHY JOIN OUR TEAMBenefitsWe offer our team members many benefits to help...


  • Airdrie, Canada The Travel Corporation Full time

    Customer Service Representative – Remote – Join our TeamIf you’re passionate about travel and love helping others, we want you on board as a Customer Service Representative to support our TTC Tour Brands and grow your career in the travel industry.Who We AreWe are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of...


  • Airdrie, Canada EMCO Corporation Full time

    **Company Description** With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation,...


  • Airdrie, Canada Fix - Airdrie Full time

    _Are you an administrative professional with exceptional customer service skills looking for an opportunity to showcase your skills in a temporary role that could lead to full-time employment?_ If this sounds like you,** Fix Auto Airdrie**would love to hear from you! At Fix Auto, we are committed to delivering the highest degree of customer satisfaction...


  • Airdrie, Alberta, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for Bilingual Customer Service Representatives (CSR) for the 2024 season. This is a Full-Time and Part time Seasonal Position between May and October 2024  in our dealership in Airdrie, Alberta. ...


  • Airdrie, Alberta, Canada Fraserway RV Full time

    Fraserway RV OverviewAs part of Canada's largest vertically integrated RV Company, we strive to deliver exceptional customer experiences across our full-service dealerships spanning coast to coast. Our team is dedicated to helping customers feel at home wherever they are on their RV adventure.Key ResponsibilitiesOur ideal candidate will be responsible for...


  • Airdrie, Alberta, Canada The Travel Corporation Full time

    About Us">The Travel Corporation is a leading company in the travel industry, driven by service through PASSION, PEOPLE & PURPOSE. We strive to deliver exceptional travel experiences that make a positive difference.">Job Description">We are seeking a Customer Service Representative to support our TTC Tour Brands and grow your career in the travel...


  • Airdrie, Alberta, Canada Electronics Test Centre - Airdrie Full time

    Job Description Job Description In business for over 30 years, the Electronics Test Centres are leading laboratories for the testing and certification of electronic and electrical products in Canada.Our office in Airdrie, Alberta is currently seeking a sales representative to solicit new business from the electronics manufacturing industry. This is an...


  • Airdrie, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for Bilingual Customer Service Representatives (CSR) for the 2024 season. This is a Full-Time and Part time Seasonal Position between May and October 2024  in our dealership in Airdrie, Alberta. ...


  • Airdrie, Alberta, Canada OPENLANE Full time

    BenefitsOPENLANE offers an array of benefits to support employees' well-being and career growth. Competitive pay, medical, dental, and vision benefits are provided. Employees also receive immediately vested RRSPs with company match, paid vacation, float, and CareTime.The employer-paid short-term disability, life insurance, and AD&D provide peace of mind. A...

  • Sales Representative

    3 weeks ago


    Airdrie, Canada Perfect Surfaces Ltd Full time

    **Sales Representative** **Join the Winning Team at Perfect Surfaces located in Airdrie, AB.** **Overview**:Are you passionate about sports or recreation and looking to make your mark in a new industry? As a Sales Representative at Perfect Surfaces, the leading provider of flooring solutions for sports facilities and recreation areas for athletes and...


  • Airdrie, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Airdrie, Canada The Mobile Shop Full time

    Brand: The Mobile Shop Location: 1540 - TMS RCSS Airdrie - 300 Veterans Blvd NE, Airdrie, Alberta - T4B 3P2 **Join Our Team as a Wireless Sales Representative at The Mobile Shop!** **About The Mobile Shop**: At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the...


  • Airdrie, Canada Happy Paws Veterinary Clinic Full time

    **What we are looking for?** Happy Paws is growing, and we would love for you to be part of that growth! We are looking for a friendly, out-going Client Service Representative who is passionate about providing high-quality compassionate care to all our clients. We work collaboratively as a team and would love for you to build relationships with our clients...


  • Airdrie, Canada ZAG Community of Businesses Full time

    ZAG Community of Businesses is the parent company to seven 1-800-GOT-JUNK? franchises across North America, headquartered in Calgary, AB. 1-800-GOT-JUNK? is growing and looking for positive, physically fit people to join our Truck Team in Calgary. We’re the World’s Largest Junk Removal Service, known for our professional, friendly team members and...


  • Airdrie, Canada Airdrie Community Thrift Store Full time

    Shifts Wednesday through Sunday 33 hours a week Come and Work at Airdrie Community Thrift Store! Experience preferred in a thrift store, but not necessary Wage depending on experience We are looking for a mature team member with: Amazing customer service skills, Upbeat personality, Team player and a Keen eye for fashion! Must be hard working,...


  • Airdrie, Canada Airdrie Community Thrift Store Full time

    Come and Work at Airdrie Community Thrift Store! Experience preferred in a thrift store, but not necessary Wage depending on experience We are looking for a mature team member with: Amazing customer service skills, Upbeat personality, Team player and a Keen eye for fashion! Must be hard working, organized, clean and energetic. ⭐️Must be available to...


  • Airdrie, Canada goeasy Ltd. Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces, we want the best to join our team.  easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial...


  • Airdrie, Alberta, Canada OPENLANE Full time

    Administrative RoleWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at OPENLANE. As an Administrative Coordinator, you will be responsible for providing administrative support and ensuring seamless management of multiple accounts.Key SkillsTo succeed in this role, you will need strong organizational and time...