Assistant Store Manager

4 weeks ago


Ottawa, Ontario, Canada Avanti Software Inc. Full time
Assistant Store Manager Job Description

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Avanti Software Inc. As an Assistant Store Manager, you will play a crucial role in ensuring the success of our retail store by managing the appearance, merchandising, customer experience, and personnel within the store.

Key Responsibilities:
  • Manage the store's appearance, including cleanliness, tidiness, and merchandising
  • Coach and train store personnel on product knowledge, merchandising, and customer experience
  • Provide feedback and training to ensure associates are providing top-notch service to customers
  • Merchandise products by creating impactful presentations that drive sales
  • Minimize wait times at the parts counter, phones, customer service desk, or cash
  • Ensure Sales and Customer Experience targets are met and surpassed
  • Maintain and lead training materials for all store personnel
  • Oversee the store's appearance and ensure it is clean, tidy, and well-stocked
  • Lead and ensure the accurate execution of planograms, floor displays, and seasonal flips
  • Oversee all signage within the retail location
  • Provide reoccurring training and testing for new and existing staff
  • Identify and execute operational efficiencies within the sales floor's processes and practices
  • Coach team members on performance and deliver feedback and training on best practices
  • Foster an engaging work environment for team members and a fun and exciting store environment for customers
  • Complete the appropriate opening and closing procedures for the store
Requirements:
  • 4+ years of retail leadership experience
  • Strong mechanical knowledge of powersports is considered an asset
  • Ability to adapt to a fast-paced and ever-changing environment with constant shifting priorities
  • Ability to complete assigned work and projects on time within a fast, ever-changing environment
  • Proficiency in computer use
  • This is a full-time opportunity with varying hours and overtime as required
  • This position requires team members to stand for extended periods, climb a ladder, and to move and handle boxes of merchandise (weighing up to 30 pounds) throughout the store
  • This position reports to the Store Manager
  • Steel toe, green patch work boots are required


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