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Food Service Team Lead

1 month ago

Orangeville, Ontario, Canada Ontario Inc. Full time

At Ontario Inc., we are seeking a skilled Food Service Supervisor to lead our team in delivering exceptional dining experiences. As a key member of our operations team, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Establish efficient methods to meet work schedules and ensure seamless service delivery.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Monitor and address customer complaints or concerns in a professional and courteous manner.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work under pressure and meet tight deadlines.
  • Flexibility and adaptability, with a strong commitment to teamwork and customer satisfaction.
Work Environment
  • Fast-paced restaurant environment with a focus on delivering exceptional customer service.
  • Combination of sitting, standing, and walking, with frequent standing for extended periods.
  • Attention to detail and ability to multitask in a dynamic environment.
Language
  • English or French, depending on the location of the role.