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Shift Leader

2 months ago

Aurora, Ontario, Canada Treasure Mills Inc. Full time

Job Title: Shift Leader - Operations Manager

Department: Operations

Reports to: Plant Manager, COO

Direct Report: Lead Hands

Overview:

The Shift Leader oversees and ensures every aspect and detail of the shift runs smoothly. The Shift Leader will manage, and be accountable for the Production and Packaging departments, and follow up with Support Teams (Sanitation, Maintenance, Quality, and Warehouse). The Leader will lead by example and is responsible for building and maintaining a cohesive Operations Team, including Production, Packaging, Quality Control, Maintenance, Sanitation, and Warehousing. He/she will assure that both internal and external customer needs are met, while conforming to budgets, and schedules. A strong emphasis will be placed on developing, coaching, and mentoring Lead Hands and Hourly Employees. Focuses on keeping management apprised through regular reports, including Key Performance Indicators (KPIs) and other such reporting tools. Also, responsible for reporting all non-conformances to the Quality Team, and following up with corrective actions.

Presence Expectations:

  • Support the Team during scheduled times.
  • On the (Production) Floor Presence, a minimum 70% of the Time spent in the Bakery.
  • Weekend Presence, as needed.
  • Overtime, as needed.
  • Be a Steward who supports and protects the Mission and Culture of Treasure Mills Inc.
  • Exemplify Leadership with Open Communication, Respectful, and Fair.
  • Infuse Purpose, Clarity, Energy, and Opportunity to our Workforce.
  • Maintain a Safe Working Environment for all employees.
  • Support the highest level Food Safety Program and Culture.
  • Instill an On-the-Floor Continuous Improvement Culture.
  • Promote and Support Training of personnel, including direct training by you to those immediately directly reporting to you; while, equally, showing those directly under you the foundations to train those directly under them; etc.
  • Support your departments with measured and sensible Metrics, which will become consolidated into accurate and detailed Reporting, presented daily, weekly, monthly, quarterly, etc.

Treasure Mills Duties:

  • Create a Platform of Walk-Throughs, Meetings, Huddles, and Reviews that are efficient, informative, and preliminary for ensuing follow-up actions; you shall moderate those meetings that need your direct involvement.
  • Directly or indirectly, Hold Accountable all employees to meet standards, whether Company Standards regarding Conduct, Procedures, and Systems.

Primary Responsibilities:

  • Provides a safe environment to all employees, adhere to all GMPs, food safety, and HAACP programs.
  • Manages and coordinates the activities of all departments and their employees.
  • Motivates, organizes, and encourages teamwork within the workforce to create strong morale and to achieve or exceed departmental goals.
  • Continuously explore all opportunities in processing and operations to create savings and benefit for Treasure Mills Inc., participate in daily evaluation of all products, and provide constructive feedback to ensure product excellence.
  • Verifies and approves Production, and Packaging scheduling of personnel to accommodate production needs. Adjusts crew to various departments and/or machines to manage workflow and control labor and overtime hours.
  • Supports all established plant and departmental goals and objectives and maintains programs and procedures in operations.
  • Reviews operational schedules and manufacturing activities to ensure that production and quality of products meet specifications and run rates.
  • Performs GEMBA walks through the shift to ensure all employees meet GMPs, standards, and specification, and to report non-conformances to the Quality Team.

Meet with Lead Hands and Operators throughout the shift to ensure Production and Packaging priorities are on target.

Secondary Responsibilities:

Complete shifts report and verify the information is accurate and correct.

Acts as a backup for other departments/shifts.

  • All other duties as assigned.