Heavy Equipment Technical Specialist – Engineer Position
2 months ago
At SMS Equipment, we are seeking a highly skilled Heavy Equipment Technical Specialist – Engineer to join our team. This position plays a crucial role in providing safe, efficient, and economical repair procedures and techniques to support the timely repair of equipment.
Key Responsibilities:
- Assist tradespeople locally in repair procedures and techniques, ensuring maintenance and repair of equipment is conducted in a safe, efficient, and economical manner.
- Produce technical reports for both internal and external communications.
- Assist in product issue resolution using standard root cause analysis.
- Timely creation and submission of technical data and reports such as TSI and TSR reports to the OEM.
- Creation of failure reports as required.
- Track and monitor test programs in the field, communicate with the Reliability team and Corporate Technical Support.
- Record and document major component change-outs on all equipment fleets ensuring compliance with contracts and programs.
- Develop procedures and processes, including S.O.P.s and Best Work Practices.
- Monitor and track equipment health through component oil sample results and other reported irregularities.
- Continuously identify areas for improvement and make recommendations to alleviate issues and equipment downtime and preventative maintenance.
- Lead customer meetings and task force committees on product issues.
- Stay abreast of the latest technical information, technologies, and trends.
- Provide technical training for industry-specific needs.
- Support the warranty process as required.
- Support large machine outages or overhauls, when requested.
Qualifications:
- A relevant Journeyperson certification or a post-secondary education in Engineering paired with a minimum of 3 years of heavy equipment experience within the mining industry.
- A sound understanding of principles associated within the mining environment.
- The ability to operate in a dynamic environment with a focus on client and customer relations is essential.
- Proficient with Microsoft Office Suite and have a wide-ranging working knowledge of computer systems.
- Proficient communication skills in dealing with customers and OEM's.
- Able to consistently make intelligent decisions under pressure; possess good judgement, initiative, positive attitude, and be dependable.
- A sound understanding of electro-mechanical systems, hydraulics, and/or structural designs.
- Proficiency in electronics as well as software applications.
- Ability to lead projects and drive improvement initiatives.
- A valid Class 5/G Drivers License.
SMS Equipment is committed to the health and safety of our employees and customers. We are an equal opportunity employer and welcome applications from all qualified candidates. We thank all applicants for their interest, however only those selected for interview will be contacted.
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