Asset Protection Specialist

7 days ago


Georgina, Canada Loblaw Companies Limited Full time

Job Profile: Asset Protection Specialist (Customer Service)

Reports to: Store Manager

Loblaw Companies Limited is seeking an Asset Protection Specialist (Customer Service) to join our team. As a key member of the store team, you will be responsible for providing exceptional customer service and ensuring a safe shopping environment.

Key Responsibilities:

  • Provide exceptional customer service and support to all internal and external customers.
  • Respond to Gatekeeper alarms and receipt checks as required.
  • Assess safety hazards and take proper procedures to ensure customer safety.
  • Escalate any crisis or emergency situations in a timely manner.
  • Maintain and submit daily, weekly, and monthly status reports.

Requirements:

  • Experience within a retail environment preferred.
  • Ability to foster partnerships with store teams.
  • Exceptional customer service skills with a talent for building relationships.
  • Professional, friendly, and approachable demeanor.

What We Offer:

We offer a competitive pay rate, a 10% Colleague Discount program, a company matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance.

Accommodation is available upon request for applicants and colleagues with disabilities.



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