Asset Protection Specialist
7 days ago
Job Profile: Asset Protection Specialist (Customer Service)
Reports to: Store Manager
Loblaw Companies Limited is seeking an Asset Protection Specialist (Customer Service) to join our team. As a key member of the store team, you will be responsible for providing exceptional customer service and ensuring a safe shopping environment.
Key Responsibilities:
- Provide exceptional customer service and support to all internal and external customers.
- Respond to Gatekeeper alarms and receipt checks as required.
- Assess safety hazards and take proper procedures to ensure customer safety.
- Escalate any crisis or emergency situations in a timely manner.
- Maintain and submit daily, weekly, and monthly status reports.
Requirements:
- Experience within a retail environment preferred.
- Ability to foster partnerships with store teams.
- Exceptional customer service skills with a talent for building relationships.
- Professional, friendly, and approachable demeanor.
What We Offer:
We offer a competitive pay rate, a 10% Colleague Discount program, a company matched Pension Plan, Health Benefits, and an Employee Stock Purchase Program. Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance.
Accommodation is available upon request for applicants and colleagues with disabilities.
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