Restaurant Operations Manager

3 weeks ago


Kitchener, Ontario, Canada Tim Hortons Full time
  • As a Restaurant Operations Manager at Tim Hortons, you will be responsible for determining the type of services to be offered and implementing operational procedures to ensure a smooth and efficient customer experience.
  • You will balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Cost products and services to ensure profitability and make informed business decisions.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Participate in marketing plans and implementation to increase brand awareness and drive sales.
  • Lead and instruct individuals to achieve team goals and objectives.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Supervision
  • More than 20 people
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
Experience
  • 7 months to less than 1 year
Health benefits
  • Dental plan
  • Health care plan
Financial benefits
  • Bonus
  • Commission
  • Gratuities
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 to 44 hours per week


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