Hospitality Operations Director

3 days ago


St Thomas, Ontario, Canada Capital Vacations Full time
Job Overview

We are seeking a seasoned hospitality professional to fill the role of General Manager at our St. Thomas, USVI location.

The ideal candidate will possess excellent leadership skills, strong communication abilities, and a proven track record in managing resort operations.

This is an exceptional opportunity for someone who is passionate about delivering outstanding guest experiences and driving business results.

Key Responsibilities
  • Oversee all aspects of resort operations, including day-to-day staff management and guest services.
  • Lead and develop a high-performing team, fostering a culture of excellence and continuous improvement.
  • Collaborate with department heads to drive operational efficiency, quality, and safety standards.
  • Analyze financial data, identify opportunities for growth, and implement strategies to increase revenue and profitability.
  • Develop and maintain relationships with owners, stakeholders, and industry partners.
Requirements
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 5 years of experience in resort management, with a proven track record in leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.


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