Hotel Operations Manager

3 weeks ago


Vancouver, British Columbia, Canada B.C. LTD. Full time

B.C. LTD. is seeking an experienced Hotel Operations Manager to join our team.

About the Role

This is a permanent, full-time opportunity with a competitive salary range of $60,000 - $80,000 per annum.

The successful candidate will be responsible for conducting training sessions, performing front desk duties, preparing marketing plans, and implementing marketing activities.

Key responsibilities include:

  • Leadership and Training
    • Conduct regular training sessions to enhance staff skills and knowledge.
  • Front Desk Operations
    • Manage front desk operations, ensuring seamless guest experiences.
  • Marketing and Sales
    • Develop and implement effective marketing plans to increase hotel occupancy.
  • Maintenance and Quality Control
    • Oversee maintenance activities to ensure optimal hotel conditions.
  • Policies and Procedures
    • Enforce company policies and procedures to maintain high standards.
  • Customer Service
    • Provide exceptional customer service to resolve guest complaints or concerns.
  • Employee Support
    • Assist employees with special needs and establish work schedules.

The ideal candidate will possess 2 years to less than 3 years of experience in a similar role and be fluent in English.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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