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Senior Technical Solutions Specialist

2 months ago


Vancouver, British Columbia, Canada Tbwa ChiatDay Inc Full time $100,000 - $130,000
About Diligent

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. Our mission is to make a real impact by helping our clients build the software company of the future.

Job Summary

We are seeking a highly professional and motivated individual to combine their technical knowledge with commercial skills to effectively uncover and develop solutions for prospects and customers. As a Senior Solution Engineer, you will own the product and technical aspects of sales engagements to achieve successful outcomes.

Key Responsibilities
  • Work closely with various teams, including Sales, Product Management, Marketing, Customer Success, Solution Architects, Competitive Intelligence, and other content contributors and resources.
  • Own and complete product and information security responses for RFPs/RFIs.
  • Secure customer staff commitments needed to ensure a deal's technical win.
  • Provide coaching and professional development to team members and sales colleagues to enhance their product knowledge, technical acumen, and technical sales skills.
Requirements
  • Experience in a sales engineer, pre-sales, consulting, implementation, or other commercial or customer-focused role within Software/SaaS.
  • Keen interest and experience working within the Audit, Governance, Risk, or Compliance industry.
  • Previous experience working with medium to large companies, State, Local, Federal, or Provincial Governments entities.
  • Experience in Technology & digital transformation is preferred.
  • Excellent communication and presentation skills, including to senior stakeholders.
What We Offer
  • A flexible work environment.
  • Global days of service.
  • Comprehensive health benefits.
  • Meeting free days.
  • Generous time off policy.
  • Wellness programs.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at.