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Service Advisor

1 month ago

Québec, Quebec, Canada Porsche Centre Quebec Full time
Service Advisor Job at Porsche Centre Quebec

We are seeking a skilled Service Advisor to join our team at Porsche Centre Quebec. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the best possible experience when visiting our dealership.

Key Responsibilities:

  • Answer phone requests and respond to customer inquiries in a timely and professional manner
  • Follow up with customers to ensure their satisfaction with the service provided
  • Provide accurate and detailed estimates for repairs and services
  • Make appointments and schedule repairs and services
  • Open and close work orders, ensuring that all necessary documentation is completed
  • Prepare and present repair and service estimates to customers
  • Provide exceptional customer service, ensuring that customers feel valued and respected

Requirements:

  • 3 years of experience as a Service Advisor
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of automotive repair and maintenance procedures

Working Conditions:

  • A retirement plan for employees
  • Air-conditioned workshop
  • Competitive compensation
  • Continual training and development opportunities
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Paid training
  • Public transportation nearby
  • Travel insurance
  • Work and life balance