Appointment Scheduling Coordinator

9 hours ago


Victoria, British Columbia, Canada Carson Automotive Group Full time

Carson Automotive Group requires an experienced Appointment Scheduling Coordinator to join our team.

This is a full-time position located in Victoria, BC. The role involves handling high volumes of appointment phone calls, ensuring exceptional customer service and maintaining efficient scheduling processes.

Who you are:

  • A skilled communicator with excellent phone etiquette and problem-solving skills;
  • Detailed-oriented with strong organizational abilities;
  • Able to prioritize tasks effectively and manage multiple responsibilities simultaneously;
  • Familiarity with Microsoft Office or similar applications;
  • A team player with excellent interpersonal skills.

Key Responsibilities:

  • Receiving and confirming service appointments;
  • Offering customer outreach through appointment reminder calls;
  • Coordinating service shop work and providing general day-to-day operational support as required.

What we offer:

  • Ongoing growth opportunities and potential for career advancement within Carson Automotive Group;
  • Competitive salary range ($48,000 - $62,000 per year), comprehensive benefits package, including medical, dental, life insurance and pension plan (benefits commence after successful completion of a waiting period);
  • A supportive work environment that fosters professional development and teamwork.


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