Electronics Sales Team Lead
4 weeks ago
Overview
Electronics Sales Team Lead
OSL Retail Services is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing great things every day. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we're always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.
Key Responsibilities:
- Oversee electronic devices such as TV, computers & laptops, tablets, printers, cameras, drones, video games etc.
- Manage all financial operations, like inventory control, cash flow and reporting.
- Develop and retain a high-performing sales team while ensuring operational procedures are carried out across the store.
- Deliver team member training, coaching and performance management to ensure employees understand what is expected of them to working towards meeting established targets.
- Manage weekly work schedules for the team while also addressing any payroll, absenteeism, and vacation requests.
- Ensure store is always staffed appropriately.
- Ensure team members are up to date on all operational guidelines and product knowledge.
- Follow proper procedures for on-boarding and off-boarding all employees as outlined by OSL Operations and Human Resources.
- Lead by example and create an open-door environment that encourages teamwork.
- Acts with professionalism and integrity.
- Customer service-oriented, detail-oriented, and problem solver, having a sense of urgency to deal with store needs.
- Flexibility to work various schedules including days, evenings and weekends.
Candidate Requirements:
- Experience with electronics is considered an asset.
- Proven ability to drive sales and service while also achieving operational standards and success through field teams.
- Proven ability to manage budgets, forecast sales, merchandising, and retail metrics.
- Proven ability/application of the fundamentals of coaching & performance management.
Physical Job Requirements:
- Ability to lift 30-50 pounds.
- Ability to stand/walk for extensive periods of time.
Why OSL Retail Services?
We're a company that values our employees and provides opportunities for growth and development. We're looking for a passionate leader to help deliver exceptional sales and service to our customers.
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