Business Operations Manager
3 weeks ago
About the Role
Penske Transportation Solutions is seeking a highly skilled Business Operations Manager to join our team. As a key member of our operations leadership, you will be responsible for overseeing the day-to-day management of our logistics operations, ensuring seamless execution and exceptional customer experience.
Key Responsibilities:
- Operations Management: Supervise and coordinate logistics operations, including customer service, freight loading and unloading, dispatch, and documentation control, to ensure efficient and effective execution.
- Team Leadership: Lead, coach, and develop hourly associates to achieve high performance standards, improve productivity, and minimize overtime.
- Financial Management: Closely manage working hours, activities, and expenses to meet or exceed productivity targets, minimize costs, and optimize profitability.
- Safety and Compliance: Ensure adherence to safety protocols, regulatory requirements, and company policies to maintain a safe work environment and prevent accidents.
- Growth and Customer Experience: Work closely with customers to understand their goals and objectives, identify opportunities for improvement, and implement strategies to enhance their experience.
- Fleet and Asset Management: Collaborate with vendors and Penske Truck Leasing to ensure proper maintenance, scheduling, and utilization of fleet equipment.
What You Need to Succeed
- 4+ years of experience in logistics, operations, or related field.
- Proven track record of leading teams, improving processes, and driving results.
- Strong communication, coaching, and problem-solving skills.
- Ambitious, flexible, and adaptable with a passion for continuous learning.
Compensation and Benefits
This role offers a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and professional development opportunities.
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