Customer Service Team Lead

4 weeks ago


Grande Prairie, Canada Reitmans Full time

About Reitmans

Reitmans, a Canadian women's fashion leader, is driven by its mission to promote self-acceptance and inclusivity. With over 230 stores across the country, the company has built a loyal customer base.

The Role

We are seeking an experienced Team Lead who will report directly to the Store Manager. As a key member of the Management Team, you will be responsible for fostering a team environment that promotes inclusivity and positive connections.

Your primary goal will be to achieve store success by directing and leading the team to meet sales and profit goals, as well as recruiting, performance management, training, and development.

Responsibilities

  • Provide store leadership by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
  • High School graduate or GED equivalent required.
  • Able to work evenings and weekends.

What We Offer

  • A competitive salary in the range of $45,000-$60,000 per year.
  • Paid Time Off (Sick Time, Flex Days & Vacation).
  • 50% discount at all Reitmans (Canada) Limited brands (Reitmans, RW&CO. and PENN.).
  • Generous Employee Referral Policy.

Requirements

  • Excellent communication and leadership skills.
  • Ability to multitask and prioritize tasks effectively.
  • A strong focus on customer satisfaction and service.

Contact Information

Please note that we do not provide contact information for this role.


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