Food Service Supervisor

4 weeks ago


Mississauga, Ontario, Canada LEELA'S ROTI & DOUBLES INC Full time
Job Title: Food Service Supervisor

LEELA'S ROTI & DOUBLES INC is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Establish Work Schedules: Create and manage work schedules for food service staff to ensure adequate coverage and efficient service.
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train Staff: Train new staff members on job duties, sanitation procedures, and safety protocols.
  • Estimate Ingredients and Supplies: Estimate the quantity of ingredients and supplies required for meal preparation and ensure timely ordering.
  • Hire Food Service Staff: Recruit and hire qualified food service staff to meet the needs of our restaurant.
  • Quality Control: Ensure that food and service meet our high quality control standards.
  • Budgeting: Prepare and manage budgets for food and supplies.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit regular reports on food service operations and sales.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high pressure.
  • Physical Demands: Stand for extended periods, bend, crouch, kneel, and walk frequently.
  • Attention to Detail: Maintain attention to detail in a busy environment.
Personal Suitability:
  • Client Focus: Provide excellent customer service and focus on meeting customer needs.
  • Interpersonal Skills: Develop and maintain effective relationships with staff, customers, and suppliers.
  • Communication: Communicate effectively with staff, customers, and suppliers.
  • Flexibility: Be flexible and adaptable in a fast-paced environment.
  • Team Player: Work collaboratively as part of a team to achieve common goals.
  • Initiative: Take initiative to improve processes and procedures.
  • Dependability: Demonstrate dependability and reliability in a fast-paced environment.
Support for Persons with Disabilities:
  • Accessible Recruitment: Apply accessible and inclusive recruitment policies to accommodate persons with disabilities.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for Newcomers and Refugees:
  • Newcomer Recruitment: Recruit newcomers and/or refugees who were displaced by a conflict or natural disaster.
  • Credential Recognition: Support newcomers and/or refugees with foreign credential recognition.
  • Mentorship Programs: Offer mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Diversity Training: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
Support for Youths:
  • On-the-Job Training: Offer on-the-job training tailored to youth.
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
  • Awareness Training: Provide awareness training to employees to create a welcoming work environment for Veterans.
  • Workshops and Counseling: Offer workshops, counseling services, or other resources to help Veterans navigate their transition into the civilian workforce.
  • Skills Translation: Support Veterans in translating their military skills and experience into the language of the civilian job market.
  • Flexible Onboarding: Offer flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
Support for Indigenous People:
  • Cultural Competency Training: Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Support for Mature Workers:
  • Hiring Policies: Apply hiring policies that discourage age discrimination.
  • Awareness Training: Provide staff with awareness training to create a welcoming work environment for mature workers.
  • Phased Retirement: Offer phased retirement options that allow mature workers to gradually reduce their workload.
  • Phased Re-entry: Offer phased re-entry options for mature workers who are returning to work after retiring.
Support for Visible Minorities:
  • Hiring Policies: Apply hiring policies that discourage discrimination against members of visible minorities.
  • Diversity Training: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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