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Food Service Operations Manager

2 months ago


Nanaimo, British Columbia, Canada Carlos O'Bryans (Nanaimo) Full time
Job Summary

We are seeking a highly skilled Food Service Operations Manager to join our team at Carlos O'Bryans (Nanaimo). As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Budgeting and Cost Control: Develop and manage budgets to determine food, ingredient, and supply costs, ensuring profitability and efficiency.
  • Operational Excellence: Evaluate and improve daily operations, modifying food preparation methods and menu prices as needed to meet business objectives.
  • Staff Management: Supervise and train staff, monitor performance, and conduct regular performance reviews to ensure high standards are met.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe working environment.
  • Marketing and Events: Participate in marketing plans and implement operational procedures to drive business growth and manage events.
Requirements
  • 2 years of experience in food service management
  • Permanent position
  • English language proficiency
  • 40 hours per week