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Banking Center Director

1 month ago

Vancouver, British Columbia, Canada Webster Bank Full time
Job Title: Banking Center Director

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.

Job Summary:

We're seeking a highly skilled Banking Center Director to lead our banking center team. The ideal candidate will have a proven track record in leadership, customer service, and sales. They will be responsible for implementing our banking center network strategy, achieving sales and customer service goals, and contributing to the achievement of district goals.

Key Responsibilities:
  • Develop and implement a detailed business plan and participate in establishing team sales and service goals.
  • Expand and retain client relationships, actively cross-sell, and resolve client issues.
  • Maintain a working knowledge of all Webster asset, liability, and partner products and services.
  • Coach, develop, and hold team accountable by demonstrating leadership skills and modeling the way.
  • Ensure timely completion of audits and compliance with Federal and State laws and bank policies and procedures.
Requirements:
  • High school diploma/GED required; Bachelor's degree preferred.
  • 5-7 years of banking experience, with a proven track record in leadership, customer service, managerial, communication, and organization skills.
  • Intricate knowledge of retail banking products and services.
  • Strong customer service skills, relationship building, organizational, computer skills, comfortable with current technology, and communication skills.
What We Offer:

We offer a competitive salary range of $70,000 to $115,000 annually, plus incentive compensation. We're an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.