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Customer Service Ambassador

2 months ago

Whistler, British Columbia, Canada GFL Environmental Full time

GFL Environmental is a leading waste management company that's dedicated to making communities cleaner, safer, and happier through exceptional service.

As a Customer Service Representative, you'll play a vital role in promoting our solid waste services to businesses and industrial establishments. You'll be responsible for placing outgoing calls, handling incoming customer calls and questions, and assisting outside sales representatives with appointment setting, customer tracking, and quotations.

Benefits include a competitive benefits plan, featuring:

  • Retirement saving options for future financial security
  • Prioritized orthodontic and vision coverage
  • Life insurance
  • 10 days of annual paid vacation

A day in the life of a Customer Service Representative might look like this:

  • Arriving at the workstation that services inbound calls and customer emails for multiple divisions within GFL
  • Fielding emails and customer inquiries with a solutions-oriented attitude and displaying the ability to multitask
  • Performing assigned tasks, which may include customer follow-ups and call-backs, email follow-ups, payment requests, and running credit checks on new customers
  • Being a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers
  • Completing other responsibilities as requested by management

About GFL Environmental

GFL Environmental is one of North America's leading waste management companies. We're committed to investing in our people and providing opportunities for growth and development. Our employees are known as 'Team Green,' and we're united by our shared purpose: making our customers and communities Green for Life.