Luxury Property Representative
1 week ago
We are seeking a highly motivated and detail-oriented Luxury Property Representative to join our team at Accommod8u. In this role, you will be responsible for providing exceptional customer service, ensuring a seamless leasing process, and promoting our luxury rental apartments in Waterloo.
Key Responsibilities:- Leasing & Sales
- Conduct market research to stay up-to-date on industry trends and competitor activity.
- Meet with prospective tenants, provide property tours, and showcase suites to potential renters.
- Educate customers on the leasing process, facilitate signing, and ensure a smooth transition from lead to lease.
- Manage customer inquiries, including phone calls, emails, and in-person interactions.
- Ensure timely completion of leasing applications and follow up on outstanding documentation.
- Monitor and maintain accurate records of leads, opportunities, and applicants.
- Collaborate with other departments to resolve complex challenges and provide business support.
- Act as secondary reception, answering phone calls and directing them to the correct department or contact.
- Address tenant concerns related to rent payment, property maintenance, and external communications.
- Candidate must possess a college diploma or university degree.
- A minimum of 1 year of experience in residential leasing or property management is required.
- The ability to walk or drive between properties is essential.
- Social media or online marketing experience is an asset.
- Previous experience in sales, hospitality, or customer service is desirable.
- Strong communication and time management skills are necessary.
- Familiarity with Yardi Voyager or similar CRM systems is preferred.
- A working knowledge of Microsoft Office suite is required.
- An estimated salary range of $55,000 - $70,000 per year, depending on experience.
- Comprehensive health and dental plan.
- RRSP Matching.
- Continuous learning program.
- Employee assistance program.
- Internal growth and career advancement opportunities.
- Paid Christmas break.
We specialize in providing luxury rental living experiences in architecturally striking buildings designed and built by our sister companies. Our contemporary buildings offer welcoming interiors and exteriors, fashionable furnishings, and are thoughtfully located in the heart of Waterloo.
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