Operations Manager

1 week ago


Brampton, Ontario, Canada Cookies By Design Full time
About Cookies By Design

At Cookies By Design, we pride ourselves on delivering exceptional customer experiences. Our company is built on the foundation of quality products and a commitment to innovation.

Salary

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience and qualifications.

Job Description

The Administrative Assistant will be responsible for providing administrative support to our team members. This includes managing daily operations, evaluating performance, planning budgets, and organizing tasks.

  • Main Responsibilities:
  • Direct and control daily operations, ensuring seamless execution of tasks and projects
  • Evaluate daily operations, identifying areas for improvement and implementing changes as needed
  • Plan and control budget and expenditures, maintaining financial discipline and transparency
  • Plan and organize daily operations, prioritizing tasks and allocating resources efficiently
  • Determine and establish office procedures and routines, streamlining workflows and improving productivity
  • Manage contracts, ensuring compliance and adherence to terms
  • Manage training and development strategies, fostering growth and skill-building among team members
  • Answer telephone and relay telephone calls and messages, providing excellent customer service
  • Answer electronic enquiries, responding promptly and professionally to queries
  • Respond to employee questions and complaints, addressing concerns and resolving issues in a timely manner
  • Provide customer service, delivering personalized support and building strong relationships with clients
Required Skills and Qualifications

To succeed in this role, you will need:

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 7 months to less than 1 year
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients
  • Proficiency in Microsoft Office, including Excel, Outlook, PowerPoint, and Word
  • Familiarity with Google Drive and Google Docs
  • Ability to work independently and as part of a team, with minimal supervision
Benefits

As an Administrative Assistant at Cookies By Design, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a talented team and contribute to the success of our company

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