Business Operations Manager for Retail Expansion
4 days ago
Northern/NorthMart is seeking an experienced Business Operations Manager to lead our retail expansion in the north. This is an excellent opportunity to join a team that values customer service, employee engagement, and community involvement.
Salary and Benefits
$80,000 - $120,000 per year, depending on experience, plus comprehensive benefits package, allowances for food and accommodation, and paid training.
Job Description
The successful candidate will be responsible for developing store-specific action plans, directing all activities within the store, and ensuring customer service standards and performance targets are achieved. They will also manage budgets, labor costs, inventory control, product presentation, and merchandising. Additionally, they will coach, motivate, and develop their team to foster customer loyalty and contribute to an environment of employee and customer engagement.
Required Skills and Qualifications
A minimum of two years of experience in a high-volume grocery/retail environment, strong customer service skills, record of bottom-line and sales results, ability to interpret instructions verbally and orally, computer knowledge of Excel and Outlook, and exceptional analytical, problem-solving, and decision-making skills with a high attention to detail.
Working Conditions
Work in extreme conditions, lift 50+ pounds, work extended hours, stand for long periods, use full hand mechanics, handle or feel and reach with hands and arms, and work in remote areas.
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