Store Operations Manager

2 weeks ago


Newfoundland and Labrador, Canada The North West Company Inc. Full time

The North West Company Inc. is seeking a highly skilled Store Operations Manager to oversee the daily operations of our retail stores in the North.

This is an excellent opportunity for experienced professionals who are passionate about delivering exceptional customer service and driving sales growth.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package and opportunities for career advancement.

Job Description:

As a Store Operations Manager, you will be responsible for developing and implementing store-specific action plans to achieve profitability, sales, and controllable expense targets.

  • Develop detailed action plans to drive business results and ensure alignment with corporate goals.
  • Ensure merchandise presentation meets standards to maximize sales and profits.
  • Maintain inventory levels to optimize sales, turns, and return on investment.
  • Monitor cash, receivables, and store controls to prevent losses and shrinkage.

You will also lead and control store goals and standards, develop expert knowledge of store operations, competition, and economic factors, and advance the store's competitive position within the trading area.

Requirements:
  • A minimum of two years of experience in a high-volume grocery/retail environment.
  • Strong customer service skills and ability to interpret instructions verbally and orally.
  • Computer knowledge of Excel and Outlook, as well as strong analytical, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills, as well as interpersonal skills and superior customer service skills.

We value candidates who demonstrate a personal and enthusiastic commitment to our vision, mission, values, and strategies.


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