Royal Service Operator Part-Time
3 weeks ago
The Royal Service Operator position is responsible for coordinating internal and external communications, ensuring guest satisfaction, and providing exceptional service. Key responsibilities include:
- Coordinating calls and guest requests to the appropriate department
- Providing follow-up calls to ensure guest satisfaction
- Establishing and maintaining effective communication processes with departments
- Ensuring service standards are met through prompt action and follow-up on guest issues
- Working closely with departments to improve current practices and deliver excellent guest service
Requirements:
- Superior phone etiquette, record-keeping, and follow-up skills
- Ability to multitask and prioritize calls
- Excellent knowledge of Property Manager and Opera Programs
- Superior organizational skills
- Ability to work under pressure in a fast-paced environment
Working Conditions:
Available to work overnights and weekends
Employment Type: Part-time
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Royal Service Operator Part-Time
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