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Guest Service Supervisor

2 months ago

Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Slave Lake Accommodations LTD. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.

Key Responsibilities
  • Establish Work Schedules and Procedures: Develop and implement efficient work schedules and procedures to ensure seamless operations.
  • Assist Guests with Special Needs: Provide personalized support to guests with special requirements, ensuring their needs are met and exceeded.
  • Coordinate Work Assignments: Effectively assign and review work tasks to ensure timely completion and high-quality results.
  • Maintain Operations: Oversee the maintenance of computer systems, equipment, and machinery, ensuring business continuity and customer satisfaction.
  • Requisition Materials: Procure necessary materials and supplies to support daily operations.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Work Setting: Rural area, Hotel, motel, resort
  • Supervision: 5-10 people
  • Security and Safety: Bondable
  • Work Conditions and Physical Capabilities: Attention to detail, Large workload, Work under pressure
  • Personal Suitability: Client focus, Dependability, Excellent written communication, Flexibility, Organized, Team player
What We Offer
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week