Cloud CRM Systems Administrator

7 days ago


Burnaby, British Columbia, Canada T-Net British Columbia Full time

We are hiring a Cloud CRM Systems Administrator to join our team at T-Net British Columbia. As a Cloud CRM Systems Administrator, you will be responsible for the operation, maintenance, and improvement of our Salesforce platform.

About the Job Description

In this role, you will work collaboratively with cross-functional teams to understand and implement business objectives. You will be expected to proactively identify areas of opportunity that positively impact operations and contribute to the company's strategic objectives.

Key Responsibilities:

  • Responsible for coordinating and/or performing system testing for regular system updates.
  • Maintain knowledge of new updates/improvements coming in releases, and relay that information to the business in order to maximize our use of Salesforce.
  • Interviews stakeholders and gathers and compiles user requirements.
  • Effectively communicates rationale behind business objectives and decisions to enhance engagement and empowerment of stakeholders.

Qualifications:

  • Degree or Diploma in the field of Computer Science or Management Information Systems.
  • Minimum of 7 years experience in Platform administration or a related field, of which at least 2 years spent using Salesforce.
  • Experience working with Salesforce CRM and other Salesforce platform apps.
  • Flexibility to meet continuously changing priorities and challenges.

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