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Guest Services Manager

2 months ago

Moose Jaw, Saskatchewan, Canada Talentify Company Full time

About Talentify Company

Talentify Company is a leading provider of innovative solutions for the retail and logistics industries. With a strong focus on customer satisfaction and employee development, we strive to create a positive and inclusive work environment for our team members.

Job Summary

We are seeking a highly motivated and experienced Guest Services Manager to join our team. As a key member of our store operations team, you will be responsible for supervising employees and ensuring the smooth operation of our facilities.

Key Responsibilities

  • Supervise and train employees to provide exceptional customer service and maintain a customer-focused culture
  • Assist managers with tasks related to store operations, including inventory management and facility maintenance
  • Develop and implement strategies to improve customer satisfaction and employee engagement
  • Collaborate with cross-functional teams to achieve business objectives and drive growth
  • Monitor and analyze sales data and customer feedback to inform business decisions

Requirements

  • Previous experience in retail operations or a related field
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Strong leadership and communication skills, with the ability to motivate and develop team members
  • Proficiency with technology, including point-of-sale systems and inventory management software
  • Ability to work a flexible schedule, including nights, days, weekends, and holidays

What We Offer

  • A competitive hourly rate, starting at $18.65 per hour
  • A comprehensive benefits package, including extended health care, AD&D insurance, and life insurance
  • A fuel discount program and weekly pay
  • Opportunities for professional growth and development, including an extensive training program