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Senior Analyst

2 months ago

Montreal, Quebec, Canada NBC Full time
About the Role

We are seeking a highly skilled Senior Analyst to join our team at NBC, where you will play a key role in improving our technological tools and processes. As a Senior Analyst, you will be responsible for identifying automation opportunities, developing office automation solutions, and designing and improving work tools to simplify and standardize operational tasks.

Key Responsibilities
  • Identify and implement process optimization and automation opportunities to improve efficiency and productivity
  • Develop and maintain office automation solutions to simplify existing processes and improve data quality
  • Design and improve work tools to simplify and standardize operational tasks
  • Contribute to reviewing existing processes and proposing new ways of operating and alternatives to outdated technologies
  • Implement quality control processes to manage risks and ensure compliance with business rules and regulations
  • Work with IT teams to integrate solutions and adapt them to regulatory changes and/or changes resulting from ideas for improvements involving operational platforms
  • Help implement, manage, and maintain collaborative tools for the tax slip environment
  • Help transform and advance IT and operational practices and encourage their adoption
  • Contribute to advancing a culture of simplification and enhancing the digital skills of team members
  • Collect and analyze data and statistics to produce reports with periodic performance indicators to aid in decision-making
  • Create presentations for periodic information sessions for team members and the management committee
  • Update procedure documentation and process mapping
  • Participate in user testing and activities involving production and reconciling discrepancies
  • Serve as a resource person for follow-up on technical incidents, both internal and with external partners, as well as for requests to improve office automation tools and macros
  • Be the main player in rolling out new IT solutions and ensuring they are adopted by the team
About the Team

You will be part of a dynamic and expert team of ten colleagues, reporting to the Senior Manager. Our team is known for its dynamism and expertise, and you will play a key role in advancing the team's practices and processes and improving the quality of data and processing in the sector.

Requirements
  • Bachelor's degree in a related field and 5 years of relevant experience OR master's degree in a related field and 3 years of relevant experience OR any other equivalent combination of education and experience
  • Advanced level of proficiency in developing office automation tools (Excel and Access – macros and VB)
  • Very good knowledge of the Office suite and collaboration tools (Power BI, Visio, Confluence, JIRA)
  • Basic knowledge of financial markets, an asset
  • Critical thinker who focuses on solving problems and simplifying, improving, and optimizing processes
  • Ability to work under pressure, versatility, rigour, and attention to detail
  • Independent, responsible, and willing to take initiative
Language

The language required for this role is French and English, as you will need to discuss frequently with our service providers or partners who speak a language other than French.