Private Banking Associate

3 weeks ago


Québec, Quebec, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly skilled Private Banking Associate to join our team. As a key member of our Private Banking team, you will be responsible for creating an enhanced client experience by fulfilling incoming servicing requests via email and phone, and identifying unmet client needs through daily interactions.

Key Responsibilities

  • Deliver exceptional client service and support, ensuring a tailored experience for all Private Banking clients.
  • Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner.
  • Maximize the use of technology and champion digital education to enable clients to engage with RBC through their preferred channel.

Requirements

  • Minimum of 2 to 3 years of banking experience.
  • Strong written and verbal communication skills in English and French.
  • Strong working knowledge of Microsoft Office Suite.
  • Proven client service skills.
  • Excellent organizational skills.

What We Offer

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.


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